Returns

Online Returns

  1. Fill out the online return form and hit submit.
  2. After reviewing your request we’ll email your approved Return Authorization form to you.
  3. Affix & complete return sticker on each item (do not apply decal over factory labels).
  4. Print out your approved form and include it with your return shipment.
  5. After receiving the parts we’ll send you an email notifying you of your credit memo number.

Return Policy

  • All returns must be authorized prior to pick up. Visit www.VIPADI.com for return authorization.
  • Return authorization must accompany part being returned.
  • Accessories that have been installed, partially installed, or damaged during installation are non-returnable.
  • Accessories are eligible for return within 90 days of invoice date. 
  • Promotional items purchased at discount during promotional period are not eligible for return. 
  • Accessories must have been purchased from VIP ADI to be eligible to return to VIP ADI.
  • Complete and affix Accessory Return (green) sticker to each item returned. (Do not cover factory labels).
  • Returns must be unopened, in original packaging with factory label, all hardware, information booklets, etc. included with the return. 
  • All open boxes and packages will be subject to inspection, repackaging charges, and restocking fees.
  • Any item authorized for return, that arrives at the ADI damaged, installed, or otherwise not resalable, will not be eligible for refund.
  • Non-stocked special-order Accessories may not be eligible to return.
  • Return of any item not within the guidelines of this policy may be rejected or subject to restocking fees.
  • VIP ADI is not responsible for returning items to the Dealer that have been returned to the ADI and are not in compliance with our return policy. 
  • This policy does not apply to Transit Wheel Core Returns