Transit Wheel Returns

Click to download Transit Wheel Program Core Return Form

Return Procedure

  1. Dealer places qualifying LPO order to General Motors.
  2. ADI receives notification of vehicle shipment and assembles new LPO wheels with previously returned core tires and tire pressure sensors.
  3. ADI sends email to parts manager prior to LPO delivery detailing vehicle information and core charge invoice.
  4. ADI delivers LPO wheel assemblies to dealer including $1500 invoice for core wheel assembliesand Transit Wheel Program Core Return Form.
  5. Dealer removes core wheel assemblies and installs LPO wheel assemblies, reprograms TPM system.
  6. Dealer parts department gathers and stacks together complete core set of assembled wheels (please do not shrink wrap) and completes Transit Wheel Program Core Return Form specific to that set.
  7. Dealer notifies ADI of core ready for pickup.
  8. VIP ADI driver arrives at dealership to take delivery of dealer core, inspects core, and completes driver portion of core return form.
  9. If core is acceptable, ADI driver accepts core and transports to ADI where the dealer is credited $1500 core charge.
  10. If core is not acceptable (ie. incomplete set, tires damaged or worn, sensors missing, etc.) or there is a discrepancy, driver will note discrepancy on core return form and ask for parts manager signature to acknowledge discrepancy.  Driver then may transport core to ADI for further inspection to determine if core credit may be given.

Transit Wheel Program

Starting in 2012 GM introduced a “transit” wheel program for MY full-size SUVs and Crew Cab pickups to help increase penetration of 22” wheels and create a higher level of personalization.  A transit wheel is simply a steel wheel, 22” tire, and TPM mounted to the vehicle during assembly which will be used to transport the vehicle from factory to dealer.

In order to execute the “transit” wheel strategy the following process must be adhered too:

  • Orders will continue to flow through D2D (OEconnection) with carryover LPO codes
  • Initial orders to be handled with current ADI stock, future orders with production “transit” tires and TPMs
  • ADI mounts and balances initial stock and requests “transit” wheel returned to ADI
  • ADI will assess and reconcile dealer core charges for “transit” wheels
  • ADI will coordinate and assume all return freight expense from the dealer
  • Upon return the ADI will remove production tire and TPM from “transit” wheel
  • ADI will affix new stem to TPM and reuse in LPO wheel
  • Future orders must re-use “transit” tire and TPMs
  • ADI will ship order to dealer with production tire and reconstructed TPM
  • ADI will dispose of steel wheel from “transit” assembly

Following this process will ensure success which will lead to reduced dealer and customer pricing, improved penetration and provide future opportunities on other vehicles.

ADI LPO orders, Transit Wheel Mounting and Balancing

  • ADI will receive a 22”wheel LPO order for F/S SUVs and/or F/S Crew Cab pickups via D2D (OEconnection) that includes a “transit” wheel RPO code of “RBR” – Silao and Arlington plants only
  • ADI will mount and balance a set of wheels for the dealer - Initial orders will be from current tire stock - only the first several orders.  After production assemblies (cores) begin arriving, ADIs must include production tires from the “transit” wheel  – Bridgestone Dueler H/L Alenza
  • ADIs should always use production “transit” assembly to create 22” LPO wheel/tire assembly:
    • ADI will dismount the production tire and TPM.
    • During the dismount process the tire stem will have to be removed rendering it not useable and must be discarded.  The ADI will affix a new tire stem to the TPM and attach to the assembly
    • ADI will re-mount and balance all components on new 22” LPO ONLY wheel to GM Engineering Specifications.
    • “Transit” assemblies (tires and TPMs) should not be included on anything other than LPO Wheels

GM Accessories Transit Wheel Process ADI Billing and Core Charges

  • ADI will be responsible for reconciliation of dealer “transit” wheel cores.  In the event of dealer return issues and/or payment for core, a GM Accessory representative will work with DM and Zone to recover future assemblies.  Recovery of these assemblies is key to the success of the “transit” wheel strategy.
  • ADIs should communicate return process to their dealer body prior to August 12, 2011.  Communication should include a defined process:  contact names (Freight, ADI, etc.), return standards, timing, shipping labels, etc…

Transit Wheel – Scrap Process

  • ADI must scrap all transit wheels.  Prior to scrap ADI must take a sledge to the outboard flange, damaging one 3-4” section, bending the flange in toward the center of the wheel.

Dealer Reimbursement

  • Dealers will receive 1.2 or 1.5 labor hours for mounting LPO set, packaging “transit” wheel on pallet and coordinating shipment to ADI at warranty labor rate.  Below is the suggested assignment of labor hours for each activity.
    • 1.2 hours - SUVs  and .9 hours - Crew Cab pickups for mounting LPO wheel assembly
    • .3 hours to parts for packaging and coordinating shipment to ADI

FAQ

A transit wheel is non-saleable steel wheel that is visually unappealing.  It is used only for transit of the vehicle from the factory to the dealer prior to installation of LPO wheels.
No, this process only applies to 1500 Silverado Crew Cab, Sierra Crew Cab, Suburban, Tahoe, Yukon, Yukon XL, Escalade, Escalade ESV, Escalade EXT and Avalanche. Simply, just vehicles produced in Arlington, Texas and Silao, Mexico.
No, these vehicles will still be delivered to the dealer with a 17" scrap wheel from the factory. The process will not change for Regular and Extended Cabs.
No, dealers select LPOs the same way they always have, at time of vehicle order.
The vehicle will arrive at the dealer with 22" transit wheel assemblies which include 22" steel transit wheels, 22" OEM production tires and TPM sensors.
During PDI. Note: Vehicles with 22" transit wheels will not need to be programmed during PDI for the wheel swap. However, as with any tire removal the TPMs will need to be re-learned.
An ADI receives order notification at event code 3800, just prior to vehicle shipment from the factory. Normally all orders are shipped to dealers within 48hrs of receipt by the ADI. In some cases depending upon dealer location and proximity to plant the dealer may receive the LPO wheel package before or just after vehicle delivery.
This depends on the dealership, with one major difference. Today, take off wheels are either placed in the dealership's inventory or returned to the ADI. By contrast, the 22" transit wheel process requires ALL 22" transit wheel assemblies to be returned to the ADI.
The parts department will receive the LPO wheel assemblies from the ADI, just like they do today. The parts department coordinates the install with service during PDI. With 22" transit wheels, the parts department must also coordinate the return of the take off 22" transit wheel assemblies to the ADI. The parts department must prepare the transit wheels for shipping (palletizing and wrapping) and coordinate actual shipping/pickup with ADI.
The installing dealer will be paid a total of 1.2hrs on full-size pickups and 1.5hrs for SUVs. This is an additional .3 of an hour for '12MY. GM recommends the additional dollars be transferred to the parts department as reimbursement for the additional work needed to return these 22" transit wheel assemblies. Reimbursement will be automatically processed when the dealer applies for labor on the install through the Z-ops process.
No, return freight of the transit wheel will be covered by your ADI.
Each ADI may have a different 22" transit wheel return process. This process will be communicated within the next several weeks by your ADI. However, all 22" transit wheels should be returned within 48hrs of receipt of the LPO wheel.
Yes, the ADI will invoice the dealer a $1200.00 core charge for each set of 22" transit wheels. The core charge will be credited upon receipt of (4) intact transit wheels by to the ADI.
No. To maintain production consistency and mitigate additional dealer investment in production grade equipment and certification training, only the ADIs are authorized and paid to breakdown the 22" transit wheels, remount tires and TPM sensors, and to balance the new LPO wheel assemblies. The ADI Network has invested well over a million dollars in GM specified, production grade tire equipment and attended many hours of advanced mounting and balancing certification training to provide dealers the highest quality product and service possible. Dealership service departments cannot opt to do this as there is no provision to pay additional time for dealers to perform these services. In addition, there is no provision for partial core reimbursement for return of individual 22" transit wheel components.